Contact Us
Our dedicated support team is committed to providing comprehensive assistance to all players across New Zealand. We maintain multiple communication channels to ensure your gaming experience remains seamless and enjoyable while adhering to local regulatory requirements.
Available Support Channels
We offer several convenient methods to reach our customer service specialists. Our live chat feature provides instant assistance for urgent inquiries during peak gaming hours. For detailed account matters or complex technical issues, contact us via email at [email protected]. Alternatively, call our New Zealand support line at +64 9 555 0147 for direct phone assistance.
Response Times and Service Hours
- Live chat support operates daily from 10:00 AM to 2:00 AM NZST
- Email inquiries receive responses within 24 hours on business days
- Phone support available Monday through Sunday, 12:00 PM to 11:00 PM NZST
- Account verification requests processed within 48 hours
- Payment-related queries prioritized for same-day resolution
Last updated: January 22, 2026