Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. As an operator serving New Zealand players, we comply with the Privacy Act 2020 and other applicable legislation. By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy. This policy was last updated: January 28, 2026.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our casino platform. We use cookies to enhance your gaming experience, ensure platform security, and comply with New Zealand gambling regulations. These technologies help us remember your preferences, maintain your session security, and provide personalized gaming content. Our cookie usage is designed to support responsible gambling practices and maintain the integrity of our gaming services while protecting your personal information in accordance with New Zealand privacy laws.
We implement cookies for various purposes including session management, fraud prevention, compliance monitoring, and user experience optimization. These technologies enable us to provide secure access to gaming content, maintain account security, and ensure fair play across all gaming activities. Our cookie implementation follows industry best practices and regulatory requirements applicable to online gaming operators in New Zealand.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic platform functionality, user authentication, and security features required for gaming operations | Session duration or up to 1 year |
| Performance Cookies | Collect anonymous data about platform usage, game performance, and user interactions for optimization | Up to 2 years |
| Functional Cookies | Remember user preferences, gaming settings, language choices, and accessibility options | Up to 1 year |
| Marketing Cookies | Deliver relevant promotional content, track campaign effectiveness, and manage bonus offerings | Up to 13 months |
We also utilize local storage technologies and similar tracking mechanisms to enhance platform functionality. These technologies work alongside cookies to provide seamless gaming experiences, maintain user preferences, and ensure compliance with responsible gambling requirements. All tracking technologies are implemented with appropriate security measures and data protection protocols.
3. Third-Party Cookies and Service Providers
Our platform integrates with various third-party service providers who may place their own cookies on your device. These include payment processors, game developers, analytics providers, and customer support systems. We carefully select partners who comply with New Zealand privacy standards and international data protection requirements. Third-party cookies help facilitate secure transactions, provide gaming content, and support customer service functions.
We work with analytics providers to understand user behavior and improve our services. These providers use cookies to collect aggregated, anonymized data about platform usage patterns. Marketing partners may use cookies to deliver relevant promotional content and measure campaign effectiveness. All third-party integrations are governed by strict data sharing agreements and privacy protection measures.
- Payment processing cookies for secure transaction handling and fraud prevention
- Game provider cookies for delivering gaming content and maintaining game state
- Analytics cookies for measuring platform performance and user engagement
- Customer support cookies for managing help requests and communication preferences
- Security cookies for monitoring suspicious activities and protecting user accounts
4. Managing Your Cookie Preferences
You have full control over cookie settings and can manage your preferences through multiple methods. Our platform provides cookie management tools that allow you to accept or decline specific cookie categories while maintaining essential functionality. You can access these controls through your account settings or our dedicated privacy center. Changes to cookie preferences take effect immediately and apply to future browsing sessions.
Browser-level cookie management is also available through your web browser settings. Most browsers allow you to block, delete, or restrict cookies from specific websites. However, disabling certain cookies may impact your gaming experience and limit access to some platform features. We recommend maintaining essential cookies to ensure proper platform functionality and security.
- Access cookie preferences through your account dashboard settings menu
- Use our privacy center to modify tracking and marketing cookie permissions
- Configure browser settings to block or restrict specific cookie types
- Contact customer support for assistance with cookie preference management
- Review and update your preferences regularly to maintain desired privacy levels
5. Browser-Specific Cookie Controls
Different web browsers provide various methods for managing cookies and tracking technologies. Below are instructions for controlling cookies in popular browsers used by our New Zealand players. These controls allow you to customize your privacy settings according to your preferences while maintaining access to our gaming platform.
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data to configure cookie permissions and blocking rules
- Firefox: Access Preferences > Privacy & Security > Cookies and Site Data to manage tracking protection and cookie storage
- Safari: Go to Preferences > Privacy > Manage Website Data to control cookie storage and cross-site tracking prevention
- Edge: Visit Settings > Cookies and site permissions > Cookies and site data to adjust cookie handling preferences
- Mobile browsers: Access privacy settings through browser menus to configure cookie and tracking preferences
6. Your Rights and Contact Information
Under New Zealand privacy legislation, you have specific rights regarding cookie usage and data collection. You can request information about cookies stored on your device, withdraw consent for non-essential cookies, and request deletion of cookie-related data. We provide clear mechanisms for exercising these rights while ensuring continued access to our gaming services. Our privacy team is available to assist with cookie-related inquiries and preference management.
We regularly review and update our cookie practices to ensure compliance with evolving privacy regulations and industry standards. This policy may be updated to reflect changes in our cookie usage, regulatory requirements, or platform functionality. Users will be notified of significant policy changes through email notifications or platform announcements. For questions about our cookie policy or to exercise your privacy rights, please contact our customer support team through the designated channels provided on our platform.